- How can I buy?
- How can I register?
- How can I buy as an individual or as a company?
- At what price can I buy?
- How can I pay?
- When will my order arrive?
- Is there a minimum order?
- What happens if I receive a defective product?
- What happens if I receive a product in poor condition?
- How can I contact Customer Service?
- How do I know what price is assigned to my product?
- I am a private individual. How can I make a purchase?
First, you must be registered in our distributor section. Either by filling out our form or by calling our commercial department at +34 93 336 97 97.
Access the distributor section of our website and you will see the products with your assigned rate. You can add them to the shopping cart to place orders directly from the website.
You can also place orders by phone. Call the number mentioned above and a purchasing advisor will take care of your order and payment.
It is also possible to register by phone. You must call the number +34 93 336 97 97 and a sales consultant will assist you and will complete your registration.
After you have been registered in our system, you will receive your username in your email, as well as the instructions to access our website. In the distributor section you will see the products with your assigned rate, and you can add them to the shopping cart to place orders directly from the website.
- 24 hours on the peninsula and the Balearic Islands.
- 3-4 days on the Canary Islands (except batteries which are sent by sea)
- 3-4 days in Ceuta and Melilla
If you are navigating the website without having previously accessed the distributor section, you will see the RRP (recommended retail price) of each product.
Once you have logged into the distributor section, you will see the price assigned. For any questions, you can contact your assigned sales consultant.